About this policy
This policy explains how abzd., trading as abzd. ( “we”, “us” or “our”), handles personal data when you visit this website, send a project brief, contact us or book a meeting.
It covers this website only. A separate agreement may apply when we provide services to a client, and that agreement will control if it contains more specific privacy or data-processing terms.
Data we collect
We may collect the following categories of information:
- Contact details, such as your name, email address, phone number, company or project name.
- Project information, including the service you need, project description, budget, preferred timing and any file you choose to attach.
- Meeting informationyou provide when scheduling through Google Calendar.
- Technical and usage data, such as pages viewed, referrer, browser or device information and performance measurements generated when you use the site.
Please do not submit sensitive personal data, regulated information or confidential material unless we have first agreed on an appropriate way to receive it.
How and why we use data
We use personal data to:
- review and respond to inquiries and project briefs;
- arrange meetings and communicate about potential work;
- prepare proposals and take steps requested before a contract;
- operate, secure, troubleshoot and improve the website;
- prevent spam, misuse and fraudulent submissions; and
- comply with legal obligations and protect legal rights.
Where laws such as the GDPR apply, our legal bases may include taking steps at your request before entering a contract, our legitimate interests in responding to inquiries and operating a secure website, compliance with legal obligations, and consent where we specifically ask for it.
We do not sell personal data or use this website for third-party behavioural advertising.
Service providers and disclosures
We use carefully selected providers to operate the website and process inquiries. They may process information for us only as needed to provide their services:
- Vercel provides hosting, traffic analytics and performance insights.
- Resend transmits project-brief emails and any attachment you submit.
- Google Calendar processes meeting details when you choose the booking option.
We may also disclose information to professional advisers, authorities or other parties when reasonably necessary to comply with law, protect rights and security, or complete a corporate transaction. We do not disclose information for unrelated third-party marketing.
International transfers
Our providers and collaborators may process data in countries other than your own. Where applicable law requires it, we use appropriate contractual or other safeguards for international transfers. Provider notices linked above contain more information about their processing.
How long we keep data
We keep inquiry and project data only for as long as reasonably necessary to review your request, communicate with you, pursue a potential engagement and maintain appropriate business records. Optional attachments follow the same retention approach.
If work begins, relevant information may become part of the client record and be retained for the contract, legal, accounting and dispute periods that apply. We delete or anonymise information when it is no longer required, subject to backups and legal obligations.
Your rights and choices
Depending on where you live, you may have rights to request access, correction, deletion, restriction or portability of your personal data, and to object to certain processing or withdraw consent. These rights are subject to legal conditions and exceptions.
You may also complain to the data-protection authority that serves your location. To make a request, use our contact page. We may need to verify your identity before acting on a request.
Security
We use reasonable technical and organisational measures intended to protect personal data. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. If you believe information submitted through this site has been compromised, please contact us promptly.
Children
This business website is not directed to children, and we do not knowingly collect personal data from children through it. If you believe a child has submitted personal data, contact us so we can investigate and delete it where appropriate.
Changes and contact
We may update this policy as the website, our providers or applicable requirements change. The effective date at the top identifies the current version.
Questions, requests or concerns about this policy can be sent through our contact page.